This is what some of our Clients had to say about our Cleaners & Ironers and Cleaning Services:
I have been using the company HELP MADE SIMPLE for several months now and have been extremely pleased with the service offered. I have found the owner Nikki Lee to be very friendly, helpful and accommodating. She came for an initial meeting to take a look at the house, write detailed notes of my requirements and handover paperwork. Other contact has been by phone.
The cleaners have been very friendly, efficient and punctual. I have used them not only for cleaning but also for ironing. Nikki has managed to arrange alternative cleaners on the couple of occasions that I have had to change my regular day to suit me, even offering to come and sit with them in my house if I couldn’t be with there!
I have not used a cleaning company before and have found it to be extremely good. I am very busy and have managed to bypass any potential problems when either a cleaner has been ill or I have wanted to change the day. I also feel very confident to leave them in my property, once I know them and have given them a key. The insurance and added security is a huge bonus.
The other advantage is that I feel comfortable to approach Nikki with any issues rather than the cleaner if I have felt it more appropriate.
Overall, I would thoroughly recommend this company.
Claire Allen – Forest Row
Many thanks for your seamless assistance in finding Angela for me and your consistent level of support in keeping things on the straight and narrow since Angela started cleaning for me earlier this year. It’s great to have someone good to help out whom I can patently trust.
I’d also like to say thanks for your help in arranging Sandra to clean for my Dad on his recent return from his hip operation, I know it was a real help for him and he thought Sandra was great.
Again, I really appreciated your assistance in making me look good and being on hand to help things go smoothly.
Richard Sullivan – Dormansland
Reliable, Hardworking, Professional and Flexible !!!
Trish Hush – Lingfield
Many thanks for organising my End of Tenancy Clean at short notice, I really appreciated your help. Nittiya did a great job, she was very thorough, efficient and fast and it was completed in time to meet the deadline
Shoana Taylor - Forest Row
Please pass on my thanks to Lucy for all her hard work and doing a great job both with my dogs and with all my house cleaning. Thank you also for your very efficient and professional service.
Lev. Osman – Forest Row)
Sue has done a very thorough job cleaning my house and she is a very friendly and capable person always noticing what needs to be done. I have been very pleased with the service I have received.
Mrs Louisa West – Bletchingley
Youla and Jack have done a fantastic job of our ironing and they are always very friendly and polite, I can’t believe how quickly they work and how promptly they turn round our ironing each week. Please pass on my congratulations to them.
Helena Hedges – Marsh Green
Many thanks for providing me with an excellent ironing service, I would be very happy to recommend the service to anybody. A great advantage is that the service is very flexible with collection available at short notice and then a very quick turnaround.
Mr Paul Duncombe – Dormans Park
Having Sandra come and do our cleaning has made such a difference to us, by the time she leaves each week I know the house has had a really detailed clean It has enabled me to feel much more relaxed and organised and spend more time with the children rather than have to worry about when I am go to fit in the cleaning. Thank you so much for providing us with a great domestic cleaning service!
Mrs Diane Leighton – Lingfield
Thank you so much for arranging my house cleaning. I really appreciated your quick response at short notice. Nanci did a wonderful job, was very pleasant and friendly and I felt entirely at ease having her in my home.
Mrs Rachel Bernau – Haxted
We have really enjoyed our experience with 'Help made simple', Nikki was very business like, well organised & understanding of our needs. She has provided us with a cleaner who is pleasant, efficient, hardworking and totally reliable. We have nothing but praise for 'Help Made Simple'
Rosemary & Colin Coates, Lingfield
I am extremely pleased with professional approach and the quality of service provided by ‘Help Made Simple’. I needed their help after surgery to my hand and within a few days was provided with an efficient and friendly local cleaning lady. I am so pleased with the way my house now looks that I have decided to keep her on.
Wendy Bone - Newchapel
I used “Help Made Simple” for a one off 4 hour spring cleaning” for the extra jobs I just hadn’t got round to doing. Sue was very efficient, personable and carried out a very thorough clean of the areas I asked her to do. I will definitely call Help Made Simple again in the future for all my future spring cleans.
Gill Russell – Warlingham
I just want to say that I'm really pleased with Samantha. It makes a huge difference to come home to a clean house on a Friday evening, it's usually a real mess by the end of the week and she manages to make it all clean and tidy again. It means I can relax straight away. Thanks for finding someone who can do a Friday.
Tracey Campbell – Lingfield
Hi Nikki, I would just like to say thank you so much for putting us in touch with our cleaner, Lynda. She does exactly what you said she would and we are very happy to come home every Friday to find our home gleaming
Ruth Noonan – Redhill
Many thanks to ‘Help Made Simple’ for assisting me swiftly, promptly, and efficiently with my end of tenancy clean. Nikki responded immediately to my last minute request for help with the clean. Nittiya who helped me was extremely efficient and flexible in meeting my needs.
Simone Johnson – East Grinstead
Help Made Simple really does provide an efficient, reliable and friendly service .When one cleaner had to leave Nikki had found me a replacement cleaner within the week. Having an excellent cleaner from Help Made Simple has redressed the balance to my working week and freed up time for me.
Nikki Brown – Hever
I write to congratulate you on the excellent service I have received from your company.
The weekly cleaning and ironing which is handled by Lynda is always to a high standard and allows me to enjoy my free time from work which is precious. The emergency service which you kindly arranged for my business during building renovations, has allowed us to open our clinic on time each day. Thank you again and keep up the good work.
Jennie Jones – Coulsdon
An excellent cleaning job on our home - thank you Samantha! I was very impressed with the efficiency of 'Help Made Simple' and would definitely use their services again. Having called many companies and had very high quotes, 'Help Made Simple' offered fair rates and were easy and professional to deal with. I would highly recommend them.
Jennifer Daniels – East Grinstead
Help Made Simple have certainly lived up to their name. When Nikki came to visit us at home to discuss our requirements, her professionalism, approachability and attention to detail were really reassuring. I also liked the fact that all Help Made Simple's cleaners have been vetted so I didn't need to worry about getting references myself. Nikki quickly found us a lovely cleaner (Tara) who has suited our needs perfectly. We're happy with value for money too - it's been a worthwhile investment in so many ways. Tara has been working for us for 4 months now and she's been really conscientious, efficient, flexible and pleasant to have around. I have no hesitation in recommending Help Made Simple."
Philippa Hare, Forest Row
May I take this opportunity of congratulating you on your excellent cleaning staff. Marion has done a brilliant job for us, she is always on time, hardworking and extremely thorough. She has been a pleasure to have around the house. We have been particularly grateful that, on occasion, she has stepped in at very short notice to help us with the house and the kids - it has made all the difference to our family as we have only recently moved to the area . I would also like to thank you in terms of your management and attentiveness, we feel we have received an excellent service.
Lucy French – East Grinstead
After many years of trying to do it all, Help Made Simple came to my rescue.
We have a fantastic lady Lynda who methodically cleans for us to a very high standard and who is trustworthy, helpful and professional. I’m no longer stressed about my home being clean and tidy - I have free time to take care of myself and spend quality time with my family
Lin Hanson – Purley
Help Made Simple have been fantastic to deal with. They are professional and they have met my criteria perfectly. Nicola is a great cleaner, she always takes initiative, is through, reliable and a pleasure to have around and the dogs love her.
Ewa Highland, Ashurst Wood
Many thanks for providing us with Angie, she was excellent, she did everything I asked and everything has been done just the way I like it. Excellent service and excellent cleaning I’m going on holiday relaxed in knowing she will do a good job. I’d happily recommend your company. Very efficient and reliable. So glad I made the call to you.
Danielle Drewett – Lingfield
I was introduced to Help Made Simple by a friend and couldn't be more delighted. Nikki Lee visited our house and spent time getting to know the place and how I liked things done. She then went through the paperwork, explaining her insurance cover and so forth.
The very next week, our cleaner Tara started. She does a brilliant job, works very hard and takes initiative. While we were away, she did a more thorough clean and to our delight when we returned from holiday to fresh bedding and a clean house, she had also taken all the bottles and cans to the recycling depot.
I would have no hesitation at all in recommending Help Made Simple. Fantastic service and a very reasonable price.
Penny Lamb - Forest Row
Dear Nikki, I wanted to let you know we have been delighted with Sue. She has been coming a few months now and she is both a lovely person, a miracle worker and a brilliant cleaner. I wouldn’t have found Sue without you so thank you so much for finding her for us and providing such a great cleaning service.
Sarah Record – Oxted
I just wanted to write and thank you for having arranged for Marion to take on our cleaning. She is absolutely excellent - reliable, hardworking and very thorough. Our lives are so busy with work and the family we would struggle without her now. She has established a routine that leaves the house sparkling, and enough time for something extra each week (last week I asked her to shampoo the carpets downstairs, where the children had trod mud in from the garden, and they look like new now!
I really can't rate her highly enough, her house cleaning is first class and she has fitted in so well she has become like a member of the family .It's wonderful after a long day at work to come back to a beautiful clean house. I wouldn't hesitate in recommending you to anyone who is considering a domestic cleaning company to clean their home.
Lisa Giovannetti QC - Lingfield